Candidates looking for opportunities in Perungudi, Chennai can consider the latest Process Associate / Senior Process Associate – AR Caller hiring at AGS Health. The employer is accepting applications from profiles that match the qualification and experience criteria listed below.
Verify before attending: Walk-in dates, available vacancies and reporting instructions may change. Always check the official job page first.
Recruitment Summary
| Company Name | AGS Health |
| Job Role | Process Associate / Senior Process Associate – AR Caller |
| Qualification | Any Graduate with relevant medical billing experience |
| Experience | 1–5 Years |
| Salary | Competitive salary with performance bonus |
| Job Location | Perungudi, Chennai |
| Walk-in Date / Days | Contact the recruiter or check the Naukri listing for the active interview schedule |
| Walk-in Time | Confirm before attending |
| Shift | 5:30 PM – 2:30 AM |
| Employment Type | Full-Time, Permanent, Work from Office |
Role Overview
This role combines process knowledge, communication and accurate documentation. Candidates are expected to understand instructions quickly, manage assigned tasks responsibly and maintain professional conduct.
The company is seeking AR Voice professionals with Behavioral Health billing experience. Selected candidates will follow up on insurance claims, investigate denials, manage patient accounts and document every interaction accurately. Because the role supports US healthcare operations, employees must be comfortable working the announced evening-to-night shift.
What You Will Handle
- Contact insurance companies regarding outstanding Behavioral Health claims.
- Examine claim history, payer responses and account notes before each call as part of the daily process.
- Carry out assigned work on denial management for physician or hospital billing while following quality guidelines.
- Recognise underpayments, rejections and missing-information issues.
- Initiate corrected claims, appeals or other appropriate follow-up actions as part of the daily process.
- Enter the billing system with complete and accurate notes while following quality guidelines.
- Achieve productivity, quality and turnaround-time requirements.
- Coordinate with coding, billing and payment-posting teams when required as part of the daily process.
Eligibility and Candidate Profile
Only candidates who satisfy the education, experience and location requirements should attend. Applicants are advised to keep supporting documents ready for verification.
Applicants need a minimum of one year of AR calling experience with Behavioral Health billing. Candidates with physician billing or hospital billing denial-management exposure are preferred. The position is not designed for candidates without medical billing experience. Immediate joiners who can work from the Perungudi office are given preference.
Preferred Capabilities
- Strong at least one year of AR calling experience.
- Practical ability in behavioral Health billing knowledge.
- Comfort with denial-management experience in physician or hospital billing.
- Strong good English communication.
- Practical ability in analytical account-review skills.
- Comfort with readiness to work night shifts and join immediately.
About AGS Health
AGS Health operates in a process-oriented business environment and recruits candidates for roles that support its customer, operations or domain teams. Employees are expected to follow internal procedures, protect confidential information and contribute to consistent service delivery.
Likely Hiring Stages
- HR and experience screening.
- Online assessment.
- Operational or technical interview.
- Final compensation and joining discussion.
Documents to Keep Ready
- Updated resume
- Photo ID
- Educational certificates
- Experience letters
- Recent salary slips
- Medical billing process documents, if requested
Interview and Application Information
| Detail | Information |
|---|---|
| Interview Schedule | Contact the recruiter or check the Naukri listing for the active interview schedule |
| Reporting Time | Confirm before attending |
| Venue | AGS Health, 1st Floor, Prince Info City II, 283/3 and 283/4, Old Mahabalipuram Road, Nehru Nagar, Perungudi, Chennai – 600096 |
| Official Application | Open Naukri Job Listing |
Interview Preparation Tips
Prepare a 30-second introduction that covers your qualification, experience, current location and availability. Review the main duties listed above and be ready to explain how your background matches them.
Freshers should focus on communication, learning ability and basic computer knowledge. Experienced candidates should prepare examples that show process knowledge, problem-solving and measurable performance.
Frequently Asked Questions
1. Is Behavioral Health experience mandatory?
The listing specifically asks for AR callers with Behavioral Health billing experience.
2. Can a fresher apply?
No. At least one year of relevant AR calling experience is required.
3. Where is the job located?
The role is based at the location shown in the job summary. Candidates should confirm whether remote work is offered before applying.
4. How should I apply?
Use the official Naukri application button in this article and follow the instructions shown on the live listing.
Important Candidate Notice
Recruitment details can change when vacancies are filled, so confirm the latest status using the official application link.
Fast Job Hub does not charge candidates for job applications. Do not make payments to anyone claiming to guarantee an interview or appointment letter.
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