Sutherland is inviting applications for the role of International UK Voice Support – Customer/Technical Support in Perungalathur, Chennai. This opening may suit candidates who meet the stated education and experience requirements and are comfortable with the announced shift pattern.
Verify before attending: Walk-in dates, available vacancies and reporting instructions may change. Always check the official job page first.
Recruitment Summary
| Company Name | Sutherland |
| Job Role | International UK Voice Support – Customer/Technical Support |
| Qualification | High school, diploma or any graduate |
| Experience | 0–2 Years |
| Salary | Up to approximately ₹3.6 LPA, depending on interview and experience |
| Job Location | Perungalathur, Chennai |
| Walk-in Date / Days | 27 July – 14 August 2026 |
| Walk-in Time | 11:00 AM – 3:00 PM |
| Shift | Rotational night shift |
| Employment Type | Full-Time, Work from Office |
Role Overview
The selected candidate will join a process-driven team and handle work linked to the employer’s day-to-day operations. The position requires reliability, clear communication and consistent adherence to quality standards.
The company is hiring for International UK Voice Support positions in Chennai. Selected candidates will speak with customers, understand their concerns, explain solutions and document each interaction accurately. Depending on the allocated process, the role may involve customer service or basic technical support. Applicants must be confident speaking in English and comfortable working from the Perungalathur office during rotational night shifts.
What You Will Handle
- Manage inbound or outbound customer calls for an international UK process.
- Listen carefully, identify the customer’s concern and provide an appropriate resolution as part of the daily process.
- Clearly describe products, services, account information or troubleshooting steps clearly while following quality guidelines.
- Document call outcomes and customer information accurately in the support system.
- Escalate complex or unresolved cases to the relevant team as part of the daily process.
- Adhere to process scripts, quality standards, data-security rules and service-level targets while following quality guidelines.
- Keep professional telephone etiquette and a customer-focused approach.
- Carry out assigned work according to rotational shifts and weekly-off schedules as part of the daily process.
Eligibility and Candidate Profile
Applicants should match the qualification and experience levels shown in the summary table. They must also be willing to work from the listed location and accept the announced shift or schedule.
Freshers and candidates with up to two years of voice-based customer service experience can apply. The listing accepts high-school, diploma and graduate candidates. Previous international voice, customer support or technical support exposure is an advantage but is not mandatory for suitable freshers with strong communication skills.
Preferred Capabilities
- Strong excellent spoken and written English.
- Practical ability in clear pronunciation, listening ability and telephone etiquette.
- Comfort with customer service mindset and problem-solving ability.
- Strong basic computer knowledge and accurate data entry.
- Practical ability in ability to work in rotational night shifts.
- Comfort with immediate availability and willingness to work from the office.
About Sutherland
Sutherland operates in a process-oriented business environment and recruits candidates for roles that support its customer, operations or domain teams. Employees are expected to follow internal procedures, protect confidential information and contribute to consistent service delivery.
Likely Hiring Stages
- HR screening and document verification.
- Service-delivery or operations panel interview.
- English voice and communication assessment.
- Final discussion regarding shift, compensation and joining availability.
Documents to Keep Ready
- Updated resume
- Government-issued photo ID
- Educational certificates
- Passport-size photograph
- Experience documents, if applicable
Interview and Application Information
| Detail | Information |
|---|---|
| Interview Schedule | 27 July – 14 August 2026 |
| Reporting Time | 11:00 AM – 3:00 PM |
| Venue | Sutherland, A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai – opposite Perungalathur Railway Station |
| Official Application | Open Naukri Job Listing |
Interview Preparation Tips
Prepare a 30-second introduction that covers your qualification, experience, current location and availability. Review the main duties listed above and be ready to explain how your background matches them.
Freshers should focus on communication, learning ability and basic computer knowledge. Experienced candidates should prepare examples that show process knowledge, problem-solving and measurable performance.
Frequently Asked Questions
1. Can freshers apply for this Sutherland drive?
Yes. Freshers with strong English communication are eligible, along with candidates who have up to two years of relevant experience.
2. Is this a work-from-home job?
No. The position is work from office at Sutherland’s Perungalathur location.
3. Is this opening suitable for freshers?
Freshers can apply only when the experience field or job description specifically permits them. Check the summary above.
4. Where is the job located?
The role is based at the location shown in the job summary. Candidates should confirm whether remote work is offered before applying.
Important Candidate Notice
Before attending, recheck the official job page for any change in venue, date, time or recruiter instructions.
Fast Job Hub does not charge candidates for job applications. Do not make payments to anyone claiming to guarantee an interview or appointment letter.
Browse more opportunities in
Chennai Jobs,
Walk-in Jobs and
Fresher Jobs.